What does «My preferred Eventfrog Website» mean?

The «My preferred Eventfrog website» setting ensures that you use the Eventfrog platform that best suits your needs. Each country version of Eventfrog is customised to local requirements and conditions - especially in terms of currency, language and payment methods.

Which Eventfrog website is right for you?

We recommend that you use the Eventfrog website that matches the country in which you most frequently travel or organise events:

For Switzerland and Liechtenstein: eventfrog.ch

For Germany: eventfrog.de

For Austria: eventfrog.at

Important: If you organise events in different countries, you can use the same Eventfrog account in all country versions. However, make sure you choose the right country version for each event, as some settings, such as the currency, cannot be changed afterwards.


Differences between the Eventfrog country versions

Eventfrog offers customised features in Switzerland, Germany and Austria that are tailored to the respective local requirements.

1. Currency

The currency depends on the country version:

Switzerland: CHF (Swiss franc)

Germany and Austria: EUR (Euro)

An event is automatically created in the respective currency of the country. This cannot be changed after the event has been created.

2. Language

Eventfrog supports the following languages, depending on the country version:

Switzerland: German, French and English

Germany and Austria: German and English

3. Payment methods

The available payment methods for your ticket buyers also differ:

Switzerland:
TWINT, credit card, Google Pay, Apple Pay, prepayment, pay on site and local ticket agencies.

Germany:
PayPal, credit card, Google Pay, Apple Pay, prepayment, pay on site.

Austria:
PayPal, EPS bank transfer, credit card, Google Pay, Apple Pay, prepayment, pay on site.

Additional information

Bank details:
The bank details you enter are linked to the country where the event is registered. These details can only be used in the corresponding country.

Event creation:
We will inform you if you want to create an event on the wrong country version so that you can select the correct platform.